Professional business email that keeps your communication reliable.
Sherrlinn helps businesses set up and support professional email using their own domain, with practical assistance for Outlook, Microsoft 365, mobile devices, mailbox configuration and common email issues.
Your email address is part of your professional image.
A domain-based address helps customers recognise who they are dealing with and keeps business communication separate from personal accounts. The right setup also makes it easier to create, manage and support mailboxes as your team changes.
- Build a more consistent and credible business identity
- Use addresses connected to your own domain
- Keep personal and business communication separate
- Manage mailboxes, aliases and users more clearly
- Access email across supported desktop and mobile devices
Professional email can improve consistency, but it does not automatically eliminate spam, phishing or delivery problems.
Practical support for everyday business email.
From a first mailbox to an existing Microsoft 365 setup, we help with the configuration work that keeps communication moving.
Domain Email Setup
Create professional addresses that use your business domain.
Mailbox Creation
Create users, aliases and standard mailboxes where supported.
Outlook Configuration
Connect supported mailboxes and test sending and receiving.
Mobile Email Setup
Configure business email on compatible phones and tablets.
Microsoft 365 Setup
Set up users, mailboxes and basic services within the chosen plan.
Email Migration
Plan and support compatible mailbox transfers between providers.
Password / Access Support
Assist with approved resets, access problems and account connection.
Spam & Deliverability Guidance
Review common delivery concerns and practical next steps.
DNS Email Records
Configure supported MX, SPF, DKIM and DMARC records.
Shared Mailboxes / Aliases
Set up shared addresses and aliases when the platform allows.
Email Signature Setup
Assist with consistent signatures on supported email clients.
Troubleshooting
Investigate sending, receiving, sync and configuration issues.
Clear starting prices for setup and support.
We confirm the final scope after reviewing your domain, provider, accounts and devices.
Business Email Setup
For standard domain-based mailbox setup and configuration.
- Mailbox creation
- Basic configuration
- Outlook or mobile setup where required
- Basic sending and receiving tests
- Settings handover
Microsoft 365 Setup
For Microsoft 365 user and mailbox configuration.
- User and account setup
- Mailbox configuration
- Outlook setup
- Basic Microsoft 365 configuration
- Device connection and testing
Email Migration
For supported mailbox migrations with accessible source accounts.
- Mailbox transfer planning
- Email migration assistance
- Outlook reconfiguration
- Sending and receiving tests
- Complex migrations quoted separately
Business Email Support Plan
Includes up to 1 hour of remote email support per month.
- Outlook and email troubleshooting
- Mailbox and user setup assistance
- Password and access support
- Basic Microsoft 365 guidance
- Priority remote support where reasonably possible
- Unused time does not roll over
Custom Business Email Solution
For larger teams, multiple mailboxes and specialised environments.
- Complex mailbox migrations
- Microsoft 365 tenant work
- Ongoing management requirements
- Multiple domains or larger teams
- Tailored project scope
Domain Email vs Microsoft 365.
The right option depends on your team, budget, workflow and collaboration needs.
Domain Email
Often suitable for smaller teams with straightforward email needs and standard IMAP/SMTP access.
- Custom domain addresses
- Desktop and mobile access
- Simple mailbox hosting
- Lower-cost starting point
- Best for basic email needs
Microsoft 365
Often suitable for growing teams that need Outlook or Exchange-based email plus collaboration options.
- Outlook and Exchange-based mail
- Calendars and contacts
- Shared mailboxes where supported
- Microsoft collaboration tools depending on licence
- Capabilities vary by Microsoft 365 plan
A clear path from domain to working mailbox.
We confirm access and requirements before making changes, then test the finished setup.
Confirm Domain & Provider
Review your domain, current platform and access.
Create Mailboxes
Create the agreed users, addresses and aliases.
Configure DNS
Update supported mail and authentication records.
Set Up Devices
Connect Outlook, phones and supported devices.
Test Sending & Receiving
Check expected mail flow and connections.
Handover & Support
Share settings, guidance and next steps.
Good email setup is about more than creating a mailbox.
Authentication, account habits and accurate DNS records all contribute to a healthier email setup. We help configure what your platform supports and explain the limits clearly.
- SPF, DKIM and DMARC records where supported
- Strong password practices and MFA where available
- Spam-filtering and mailbox-quota guidance
- Phishing awareness and safer account habits
- Sender-reputation and bounce-message basics
No setup can promise zero spam, perfect deliverability or complete phishing prevention.
Help when business email stops behaving normally.
We translate common email problems into practical checks and clear next steps.
Already have business email? We may still be able to help.
Sherrlinn can often support an existing email system even when another provider originally configured it. We first confirm that the required accounts, domain records and platform controls are accessible.
- Current provider and account access
- Domain and DNS access
- Mailbox condition, quotas and settings
- Provider limits and supported configuration
- Existing authentication and device setup
Complex faults, inaccessible accounts or wider tenant work may require a separate investigation and quotation.
Support the rest of your business technology.
Business email works best when the surrounding website, hosting and devices are also well supported.
Business email questions, answered.
Clear guidance before you choose a mailbox, migration or support option.
What is business email?
Business email uses an address connected to your own domain, such as [email protected], instead of a personal free-email address.
Can I use my own domain?
Yes. If you control the domain and DNS, we can usually configure compatible professional email services for it.
Do you support Outlook?
Yes. We can configure and troubleshoot supported Outlook versions for compatible domain email and Microsoft 365 accounts.
Can you set up email on mobile phones?
Yes. We can connect compatible mailboxes to supported iPhone, iPad and Android mail apps and test basic sending and receiving.
Do you offer Microsoft 365?
We provide Microsoft 365 setup and support. The available email and collaboration features depend on the Microsoft 365 plan selected.
Are Microsoft 365 licences included?
No. Licence and subscription costs are separate unless they are explicitly included in your written proposal.
Can you migrate my existing email?
Often, yes. Feasibility and pricing depend on the current provider, account access, mailbox size, data volume and migration complexity. Complex migrations are quoted separately.
What are SPF, DKIM and DMARC?
They are DNS-based email-authentication controls that help receiving systems evaluate whether a message is authorised to use your domain. Support varies by provider.
Can you help if my mailbox is full?
Yes. We can review the quota and available options, such as archiving, cleanup, a larger plan or mailbox changes where supported.
Can you help with spoofing or phishing?
We can review authentication settings, account security and practical next steps. No configuration can guarantee complete phishing or spoofing prevention.
What is included in the monthly support plan?
The plan includes up to 1 hour of remote email support per month for agreed troubleshooting, mailbox configuration, access assistance and basic guidance. It is not unlimited support.
Do unused support hours roll over?
No. Unused support time does not roll over. Additional remote support is charged separately from R750 per hour, and major migrations or projects are quoted separately.
Get professional email set up properly for your business.
Tell us about your domain, team and current email setup. We’ll help you choose a practical next step.